Operations Executive

Key Details

Location: Battersea, London

Level: Executive

Type: Full-Time - Fixed Term Contract until September 9th (2 days in the office, 3 days work from home)

Salary: £100 per day

Start date: June 6th 2022

Are you bright and good at building relationships with people? Do you have a passion for enabling small businesses to work to the best of their potential? Does the prospect of a pivotal role in a dynamic, young company excite you?

To Apply

For more details on what Role Models currently does please go to our website www.rolemodels.me. Let us know why you’d like to work with us and what you’d bring to the role and our team. Send your CV and covering letter to Rachel at info@rolemodels.me. Deadline for applications: Friday 20th May 2022 (earlier application encouraged). Please note only applications with covering letters will be considered.

About us

Do you have a passion for helping children maximise their potential? Does the prospect of a pivotal role in a dynamic, young company at the cutting edge of developing children’s life skills excite you?

Role Models is an impact driven education provider. We focus on life skills that promote social & emotional wellbeing and dynamic thinking, helping young people to thrive in life; both at home and in their future workplace.

We complement traditional academic education by delivering online & offline courses for 3-13 year olds that develop young peoples’ skills in leadership, confidence, resilience, creative problem solving, collaboration and growth mindset. These skills really impact the everyday lives of the young people we work with.

The Role

This opportunity will suit someone who is a proactive, self-starter with an entrepreneurial mindset who thrives on challenge and has a track record of delivering excellent results. You must be an organised, diligent “doer” who has a passion for working with people, an eye for detail and who is constantly looking for solutions. You will need to be able to multi-task and communicate well.

Supporting the planning and execution of our courses within the UK

Helping with the set-up of courses on our website and in our CRM system

Liaising with parents regarding course logistics, pre during and post course

Managing appropriate course venues and liaising with our counterparts

Ordering, packing and unpacking course resources

Supporting our staff with working in our CRM systems

Editing, printing and collating documents for staff, marketing material and other

Facilitating a smooth customer journey by ensuring follow-up emails, reports, and surveys to parents of participants are sent timely and in impeccable quality

Person Specification

Huge energy and ambition

Excellent communication skills over the phone and in person and your English is close to perfect

Good attention to detail and well organised

A fun and friendly team player

Someone who can be supportive to our Role Models yet also challenge them in a healthy way when needed

A solutions focused approach and a readiness for new ways of doing things to improve existing systems

We pride ourselves on providing a seamless service to our clients. The successful candidate may on occasion need to be accessible remotely outside core hours

Added plus but not a must: digitally savvy

A willingness to battle with the printer if required

The Nitty Gritty

We are looking for someone who can start on June 6th. Our offices are on Stormont Road, Battersea, SW11 5EN. The team work in the office on Tuesdays and Thursdays and work from home for the rest of the week. You would be required to commute to the office on these days.


Flexible Working – 2 days in the office, 3 days work from home

Training in Life Skills - The whole team attend regular training on life skills to help them both in the workplace and in their personal life

Inspiring Children - The satisfaction of knowing that you are having a positive impact on the next generation!