Staff Cancellation Policy

In the event of you having been 100% confirmed for work by Role Models, and then having to pull out of the course at short notice, the following are our benchmarks for costs you will have to pay at different time frames;

  • Less than 24 hours’ notice before either travel commences* (for UK Role Models) or the course starts (for people based internationally) – you pay 100% of our absorbed costs**

 

  • Between 24 and 48 hours’ notice before either travel commences* (for UK Role Models) or the course starts (for people based internationally) – you pay 75% of our absorbed costs

 

  • Between 48 hours and 7 days’ notice before either travel commences* (for UK Role Models) or the course starts (for people based internationally) – you pay 50% of our absorbed costs

 

  • Between 7 and 21 days’ notice before either travel commences* (for UK Role Models) or the course starts (for people based internationally) – you pay 25% of our absorbed costs

 

  • More than 21 days’ notice before either travel commences* (for UK Role Models) or the course starts (for people based internationally) – you will not have to pay towards our costs, but it will impact the likelihood of future work with Role Models

 

*This will be the time that your flight is due to depart
**Absorbed costs may include but are not limited to; visa application fees, flight bookings and any associated name change costs and training costs

We are committed to reviewing our policy and procedures annually.