COVID-19 Policy


At Role Models, our priority is the welfare of our students and staff. We have therefore put strict health & safety policies in place to minimize risks related to COVID-19 (Coronavirus).

These are in compliance with guidelines published by Public Health England and include:

  1. Any student or staff member joining the course must be completely symptom free
  2. Family members or carers visiting our courses to pick up or drop off children must comply with latest regulations stated by Public Health England at the point of their visit, otherwise they cannot be permitted on site
  3. All children will have their temperature taken when entering the site
  4. Additional personal hygiene practices will be put into place during our courses. This will include the thorough washing of hands at regular intervals throughout the day and any resources being disinfected
  5. We will not suspend an entire group if one child tests positive for Coronavirus. From 16th August, children should only self-isolate (for 10 days) if they test positive for the virus or have symptoms for Coronavirus themselves.

In the event of any course being cancelled on the advice of Public Health England, insufficient booking numbers, or your child being unable to attend due to COVID-19, your booking will be refunded in full or pro-rata for time missed. Alternatively, you will have the option to transfer your booking to a future offline course or one of our online courses.

Full Policy

1. Attendance requirements

  • Family members or carers visiting our courses to pick up or drop off children must comply with latest regulations stated by Public Health England at the point of their visit, otherwise they cannot be permitted on site
  • Role Models only need to isolate if they: test positive, develop COVID-19 symptoms or have been advised to do so by NHS Test and Trace, including by the NHS COVID-19 app. Double vaccinated Role Models will not need to isolate if they are in contact with somebody who tests positive. However, they should carefully follow the guidance on how to stop the spread of COVID-19. 
  • We ask that all Role Models participating in our offline courses download the NHS Test and Trace App.

2. Venue guidelines

We will follow the guidelines in place at each specific course venue (all school settings) as well as the most up to date government guidance at the time of each course.

This may include:

  • Social distancing
  • Hand sanitising stations
  • One-way systems
  • Lateral Flow testing (staff only)


We will expect all site users to follow these guidelines including staff, children and parents.


3. Collection and drop off arrangements

  • Children will be greeted and collected at the school’s doors as usual


4. Additional cleaning and hygiene processes

Additional cleaning and hygiene processes will be followed during the course:

  • Regular cleaning and disinfecting of all frequently touched surfaces, equipment, door handles and toilets used during the day
  • Clear routines to ensure the children understand when and how to wash their hands (including when entering the setting, regularly throughout the day, before and after eating and when they leave)
  • Hand sanitiser stations will be spread across the school, including in each classroom and various communal areas, such as the hall and the school reception
  • There will be a good supply of disposable tissues throughout the setting in order to implement the ‘catch it, bin it, kill it’ approach


5. Group size

  • The number of children in each group will be capped at 12 for 5-7 year olds and 15 for 8-11 year olds and will be led by our Role Models (plus one volunteer where appropriate)
  • Each group will remain in the same classroom for the duration of the course


6. Breaks and lunch arrangements

  • The children will continue to bring their own packed lunches 
  • Tables/desks will be wiped with anti-bacterial wipes and the children and staff will wash their hands before and after each lunch/snack


7. Actions if a child/staff member is unwell

  • Parents and carers will need to take responsibility for themselves and their children only attending a course if they and their household are well and symptom-free.
  • All children and staff will have their temperature checked on arrival. If it is 37.8°C or above children will be isolated and looked after by a member of staff until a parent/carer can come and collect them. The member of staff will wear PPE where possible. The child must not return to the course unless a clear test is provided.
  • If a child tests positive for COVID-19, they must isolate for 10 days. The other children on the course can continue to attend, as per governmental guidelines

8. Behaviour expectations

The children will need to understand our new measures and practices and to learn to behave accordingly when they attend a course. This will include:

  • Following new instructions on hygiene, such as handwashing and sanitising
  • Moving around the venue as per specific instructions such as one-way systems
  • Understanding and following expectations about sneezing, coughing, tissues and disposal (‘catch it, bin it, kill it’) and avoiding touching their mouth, nose and eyes with their hands
  • Telling an adult if they feel unwell, especially if they are experiencing symptoms of Coronavirus

The Role Models (course facilitators) will talk to the children about these new practices as well as the school expectations and will support them with regular reminders throughout every day. We’d also like to ask for parents’ support with these measures in order for their child to participate in our courses. Please read below for advice on how to reduce the risk of contracting Coronavirus and what to do if you suspect someone in your household may have it.



What to do it you think you, your child or someone you live with may have COVID-19

If you think you, your child or someone who lives with you may have symptoms, please self isolate and follow the following NHS advice:

There are things you can do to help reduce the risk of you and anyone you live with getting ill with coronavirus:

  • Wash your hands with soap and water frequently – do this for at least 20 seconds
  • Use hand sanitiser gel if soap and water are not available
  • Wash your hands as soon as you get home
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands straight afterwards
  • Do not touch your eyes, nose or mouth if your hands are not clean.

Please note that anyone in the UK aged five and over with symptoms is now eligible for a coronavirus test.